AI

Three days before a keynote in Washington, DC, I sat down for what would become one of the most revealing conversations of my career.  My interviewer? my AI called Atlas, so called because “he” has been trained to be a group of synthetic customers or, as I like to call them, a PersonaAI.  I needed […]

It’s easy to dismiss artificial intelligence as “the next buzzword.” After all, every decade brings a new wave of tech hype… automation, social media, blockchain, the metaverse. But here’s the uncomfortable truth: AI isn’t just another phase. It’s the biggest shift in how businesses operate since the invention of the internet itself. Right now, while