News & Views

The latest information regarding Steer Your Business activities as well as small business articles of interest.

News and Views

Sometimes the fastest way forward is two steps back 

One thing I see far too often in small businesses is this: the moment pressure rises, the owner speeds up.  They work longer. They take on more. They chase more leads, more ideas, more tasks, more noise. They tell themselves they just need to push a bit harder and keep going.  I understand it, because when you […]

News and Views

Cold Calling or Cleaning the Fridge? Why Most SMEs Avoid Prospecting (and Why They Shouldn’t)  

Many business owners would rather clean out the office fridge than make another cold call. It sits on the to-do list… then quietly slips to tomorrow.   Yet the reality is hard to ignore. When proactive lead generation stops, growth often slows soon after. Pipelines thin out. Sales start to feel harder than they should.  Telemarketing […]

News and Views

The Referrals You Never See 

You probably track your leads.  You know where your enquiries come from. You might even measure conversions.  But there’s a number you don’t see.  And it’s quietly costing you more than anything else.  The referrals that never happen.  Not the ones you lose.  The ones that were about to be made… and weren’t.  Picture this.  Someone is in a conversation. Your name comes up.  You’re not in the […]

News and Views

Stop Starting Recruitment with the CV (a guide to better recruitment) 

Most recruitment still begins the same way. A job advert goes out, applications arrive, and someone sits down to sift through a pile of CVs. It feels like a sensible place to start. Unfortunately, it is also one of the least reliable parts of the entire hiring process.  If the goal of recruitment is to […]

News and Views

The Power of Networking: Why Conversations Still Build the Strongest Businesses 

In a world increasingly dominated by digital funnels and automated outreach, it’s tempting to believe that business growth is a numbers game powered by tech. Yet the most transformative opportunities rarely come from algorithms—they come from people. Real conversations, genuine engagement, and strategic partnerships continue to be the engines that drive long-term business success.  Networking is not […]

News and Views

Beyond Instinct: Why Data is Your Roadmap to Sustainable Business Growth

The Peril of ‘Winging It’ in Business For many small business owners and entrepreneurs, the journey is often driven by passion, intuition, and a healthy dose of improvisation. While entrepreneurial spirit is vital, relying solely on instinct, or ‘winging it,’ can leave your business vulnerable to missed opportunities and avoidable pitfalls. In today’s competitive landscape, […]