Customer Service For Profit
In today’s highly competitive business landscape, companies are constantly seeking new ways to differentiate themselves and gain a competitive edge. While various strategies and tactics can be employed to achieve this, one aspect that often stands out as a crucial factor in determining success is customer service. Providing exceptional customer service not only fosters positive […]
Three Ways To Get More Sales Through Your Website
We speak to a lot of people who have a website who are finding it isn’t really doing anything for their business. If this is the case for your website keep reading to find out some simple changes you can make to get more sales through your website. 1. Be Clear on the Purpose of […]
The ONLY Reason to Write a Business Plan
I read a blog today. 20 reasons why you need a business plan. It was an interesting read. A lot of interesting content. BUT, personally, I disagree with the premise. It doesn’t make the author wrong or me right. But I do disagree. I would love it if you would indulge me and let me […]
Exploring the Role of a Virtual Assistant
What is a Virtual Assistant? In today’s digital age, businesses increasingly turn to virtual assistants (VAs) to streamline operations and enhance productivity. A virtual assistant is a remote professional who provides a wide range of administrative, technical, or creative support to individuals or organisations from remote locations. Unlike traditional assistants who work onsite, virtual assistants […]
EMPLOYEE ENGAGEMENT AND CULTURE – SUCCESSFUL EMPLOYEE ENGAGEMENT STRATEGIES
A recent survey highlighted that with engaged employees, a company has 21% more profitability and suggests that employee engagement increases productivity by 17%. With the average UK engagement rate of 49%, 51% of employees therefore not engaged, these statistics should definitely not be ignored! In my previous article, I set out the 5 successful employee […]
Spotting Problems Early & Acting Decisively
All businesses encounter problems at some stage. Good management sees the red flags early and takes corrective action before the downturn sets in and becomes irreversible. The end game may be an insoluble cash flow crisis, but the trouble starts way before then. Budget miss Forecasts are always wrong, the only question is by how […]
