Business

Highs and Lows Of Running A Family Business

In 2020, Oxford Economics estimated there were 4.8 family million businesses in the UK, making up 85.9% of all private sector businesses, employing 13.9 million workers, 51.5% of private sector employment.  Family run businesses can be extremely successful. The individuals know each other well and at least in the early days, they are all pulling […]

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Salary or Dividend For Company Owners and Directors?

It has generally been the case that dividends have offered company owners and directors a cost effective and flexible remuneration option compared to a bonus or salary.  However, the gap between the two has narrowed more recently, and with the recent Corporation Tax rise from 19% flat rate to an upper rate of 25%, it

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Culture Positivity For A Healthy Workplace

A positive culture is crucial for many reasons, including employee wellbeing and attracting and retaining staff.  A positive culture within an organization is essential for a variety of reasons, and its impact extends beyond just the well-being of employees. Some key reasons as to why a positive culture is crucial can come down to promoting

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Customer Service For Profit

In today’s highly competitive business landscape, companies are constantly seeking new ways to differentiate themselves and gain a competitive edge. While various strategies and tactics can be employed to achieve this, one aspect that often stands out as a crucial factor in determining success is customer service. Providing exceptional customer service not only fosters positive

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Exploring the Role of a Virtual Assistant

What is a Virtual Assistant?  In today’s digital age, businesses increasingly turn to virtual assistants (VAs) to streamline operations and enhance productivity. A virtual assistant is a remote professional who provides a wide range of administrative, technical, or creative support to individuals or organisations from remote locations. Unlike traditional assistants who work onsite, virtual assistants

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EMPLOYEE ENGAGEMENT AND CULTURE – SUCCESSFUL EMPLOYEE ENGAGEMENT STRATEGIES 

A recent survey highlighted that with engaged employees, a company has 21% more profitability and suggests that employee engagement increases productivity by 17%.  With the average UK engagement rate of 49%, 51% of employees therefore not engaged, these statistics should definitely not be ignored!  In my previous article, I set out the 5 successful employee

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Spotting Problems Early & Acting Decisively 

All businesses encounter problems at some stage. Good management sees the red flags early and takes corrective action before the downturn sets in and becomes irreversible. The end game may be an insoluble cash flow crisis, but the trouble starts way before then.   Budget miss  Forecasts are always wrong, the only question is by how

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