In this episode of Steer Your Business, Sally Marshall speaks with Anita Pickersgill about credit management, debt recovery, and why small businesses need clear terms and conditions from the start. Anita explains how many business owners begin trusting customers without proper processes, then get caught in late payments, disputes, and confusing legal steps. She uses […]
In Conversation with Anita Pickersgill Read More »
Most businesses don’t stall because of the market. They stall because they were built around one person. Steve Waugh on the framework that moves an owner-managed business through its ceiling — and turns it into an asset worth selling. Ask an owner-manager how things are going and you’ll usually hear the same word. “Busy.” Said like it’s a badge of honour. It
Push Through Your Ceiling Read More »
Growth creates pressure long before most businesses are ready for a full-time senior leadership team. This is particularly true in franchise and multi-site businesses. What worked when the founder could stay close to every decision starts to become harder to manage. Communication is challenged; standards become inconsistent and too much still relies on one person.
You Don’t Need An Operations Director… Yet Read More »
Every week I speak to service business owners who have tried Facebook ads and written them off as a waste of money. They spent a few hundred pounds, got a handful of clicks and concluded that ads simply do not work for their type of business. They are almost always wrong about the reason. The
Why Your Facebook Ads Are Not Working!… And It Has Nothing To Do With Your Budget Read More »
Many small business owners find themselves caught in a cycle of reacting rather than strategising , often leading to missed opportunities and stalled growth. While intuition can be a valuable asset, relying solely on ‘winging it’ in today’s dynamic market is a risky gamble. So, why exactly is a solid plan better than simply hoping
Why ‘Winging It’ Won’t Work: The Power of Strategic Planning for Small Business Growth Read More »
For many small business owners, networking can feel like a fleeting exchange of business cards. But what if you could transform those initial introductions into strategic partnerships that genuinely fuel your market expansion? This week, inspired by the fantastic energy at events like LoveBiz, LMP15 and others, we’re diving into how you can move beyond
Beyond Introductions: Cultivating Connections for Market Expansion Success Read More »
For many small business owners, the idea of ‘market expansion’ can feel daunting. Where do you start? How do you identify new opportunities? Often, the answer lies not just in market research, but in the power of your network. Strategic networking isn’t just about collecting business cards; it’s about building meaningful relationships that can illuminate
Mapping Your Market: How Strategic Networking Unlocks New Business Frontiers Read More »
Many small business owners feel overwhelmed by the idea of ‘data analytics’ ‘They imagine complex spreadsheets, expensive software, or needing a data science degree. But what if we told you that the most powerful data for your business growth is likely already at your fingertips, waiting to be understood? It’s not about complex algorithms; it’s
Unearthing Growth: How Your Business’s Own Data Can Guide Your Next Steps Read More »
Employee probation periods play an important role in the early stages of the employment relationship, giving both employer and employee a structured opportunity to assess whether the role and the working relationship are the right fit. When used effectively, probation can help employers address performance or conduct concerns at an early stage, before expectations become
Why Employee Probation Periods Matter More Than Ever Read More »
By Dean, Founder of GoVelto Every week I speak to business owners who are brilliant at what they do but struggling to grow consistently. They have happy customers, solid reviews, and real expertise but their pipeline looks the same every month. Busy one week, quiet the next. Relying on referrals, hoping the phone rings, and crossing their fingers that
Why Most Small Businesses Are Losing Customers Before They Even Know They Exist Read More »
